IHRSA 2018 | Takeaways from Eric Hinderberger from First Credit Services
- First Credit Services Educates Health & Wellness Marketplace on Customer Engagement – Retention – Attrition.
- Outsourcing A/R management reduces complexity in operations.
- IHRSA means Family & opportunity
First Credit Services (FCS) is proud to have participated and experienced yet another remarkable IHRSA Event. The Education, Trade show and Networking opportunities surrounding these 5 days allow for our team to connect and discuss tactical strategies that make a difference in how Club Owners & Gym members experience a club’s program offerings.
We focused our IHRSA 2018 conversations on education: reminding and educating club operators to Focus on what they do best; running the club. We understand that the internal customer service, daily management, sales & leadership roles do not always allow for members of staff to focus on delinquent members. This is where FCS steps in; while we deliver our professional and compliant collection service – health and wellness businesses can rely on FCS for added revenue and customer retention, without compromising a single past-due members’ impression of the club
First Credit Services currently represents over 5,500 health and fitness businesses in the United States. Our integration and partnerships with a growing list of IHRSA sponsored club management billing platforms allow past-due members data to flow seamlessly to collections. Through our conversations we aim to leave our “mutual client” the gym member, feeling Grateful & Motivated.
FCS is proud to be growing as a trusted & respected provider of business process outsourcing, A/R management and debt collection services in the IHRSA marketplace. We pride ourselves in our ability to meet new and existing IHRSA attendees’ exact business requirements.
AT First Credit Services, IHRSA does more than give us a jumpstart on how to take our business to the next level – IHRSA connects every level of decision maker, influencer & staff in our fitness industry for the sole purpose of strengthening our dynamic community & creating opportunity to change people’s lives.
We look forward to seeing friends and family next year! #ihrsa
My background within the industry began by mopping floors and leading group fitness classes at a gym in Arvada, Colorado-I have since worked to coach the employees and staff of health clubs and to optimize billing & collections over the last 7 years as a vendor.