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Gold’s Uses The Power of Avatars

By JT | May 27, 2013

I really love the concept of this marketing piece. It is basically saying what you can’t see in your avatar in social media, you should bring into Gold’s. What are your thoughts?

Creating Awesome Customer Service

By JT | May 24, 2013

Here are a few basics for your business: React quickly to complaints. The longer it takes for you to correct a complaint the more you will have to give to appease the situation. For complaints, don’t text, Facebook or email. Pick up the phone. Where possible, let your customers feel like a client of your…

Cloud Computing Accounting Solutions a.k.a Stuff that helps us manage money better

By JT | May 23, 2013

If there is one thing that Personal Trainers and Gym owners love more than anything, its managing finances, dealing with invoices and tracking expenses. Ok, not really, but lucky for us there are experts like Heather Smith that make it simple and take all the hard work out of it. Here are some great tips…

Top 6.5 Referral Strategies

By JT | May 23, 2013

Following on from last month’s article from Jeffrey Gittomer on referrals, here is what he says are the top 6.5 ways to get referrals: Deliver memorable service. It’s simple. Be friendly and helpful, and give positive responses. Be available. Make it easy to do business with you and anyone else in your company all the…

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years in business
REX Roundtable meetings per year
Mystery Shopper calls per month
gym owners spoken to

What our clients say about working with us

Summer Nelson

Summer Nelson, Owner at My Trainer Corporation

Justin is an outstanding business mentor and coach. His work as facilitator of the Personal Trainers Industry Leader's Roundtable is exceptional. I thoroughly recommend him and his programs to anyone wishing to maximise their success.

Troy_Morgan

Troy Morgan, Willows Health & Lifestyle Centre

Stepping away and truly looking at your business with the benefit of peer interaction is such a strong force in driving my business forward.

Shane Casey

Shane Casey, Anytime Fitness Franchisee

Thank you for all your guidance and support over the last 12 months JT. I am a better leader through your coaching and mentoring. I feel this achievement is very much a result of the direction you have provided.

We see you as a leader first, business owner second and you work in the fitness industry. You'll lead your fitness business with more clarity, focus and success when you work with Active Management.

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