staff culture Archives - Active Management

Dr Paul Bedford – Key insights from The Retention Guru

By Chantal Brodrick | June 5, 2015

In this show, we interview The Retention Guru, Dr Paul Bedford. With over 20 years experience working in the fitness industry, Paul is one of the global fitness industry’s leading authorities on retention, attrition and member experience management.

Picking the brain of fitness industry legends Brent Darden and Nardia Norman

By Chantal Brodrick | May 17, 2015

Brent Darden is a revered health club owner and now consultant and Nardia Norman are leading personal trainers, we ask them how do you #GROW your business.