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  • Home
  • About
  • Services
    • Mystery Shopping
    • Coffee with JT
    • REX Roundtables
    • Staff Training
  • Resources
    • Podcasts
    • Post My Job
  • Media
    • JT’s Podcast Shows
    • JTInTheRaw YouTube
    • Active Management YouTube
    • FITS YouTube
  • Blog
  • Contact
  • FitnessBiz 2024

Customer Service

Higher Logic Creating Community In A Digital World

By JT | December 12, 2019

Seriously, when you watch this video you’ll be blown away on what is possible with an online community that is moved away from a public forum.

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Dr Paul Bedford – Key insights from The Retention Guru

By Chantal Brodrick | June 5, 2015
Paul Bedford

In this show, we interview The Retention Guru, Dr Paul Bedford. With over 20 years experience working in the fitness industry, Paul is one of the global fitness industry’s leading authorities on retention, attrition and member experience management.

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Chewing The Thin With Justin Tamsett on the Fitness Industry and Consumer Trends

By Chantal Brodrick | April 29, 2015
Justin Tamsett

Justin Tamsett, the Managing Director of Active Management, has travelled the globe in the last 12 months working out in 39 different gyms, cross fit boxes and personal training studios.

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Join My Rex Roundtables

Re-introducing the World’s #1 Fitness Business Podcast

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