“If you’re serious about people, invest in them.” Jeff Helfgott
“The loyalty of your front line staff is the number one biggest driver of member loyalty.” Katie Bossie
“Live Class Streaming allows you to get more people engaged in your brand.” Lauren Foundos
“Every tour should be remarkable, every email should be remarkable. Everything you do should call somebody to say, that was absolutely amazing.” David Steel
“It’s really like creating internet besties.” Amanda Bond
“A fitness studio can target specific customers and just as importantly, specific needs of those customers at any time of the day.” Josh Leve
“Find a firm that either specialises in your specific industry or demonstrates values and an atmosphere similar to that of your business .” Mike Jesowshek
“You need to go and talk to people, take a step back and watch people interact.” Brian Zehetner
“If you don’t make a fuss of the people that really love your business, even out of ten of them, little by little, are going to start walking out the door. We don’t want that.” Robert Gerrish