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  • Home
  • About
  • Services
    • Mystery Shopping
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Retention

How To Piss Your Spin Members Off Easily!

By JT | January 28, 2016
cycle rules

Let me say this straight off the bat, I am NOT a spin instructor or a regular spin class attendee.

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There are 5 NEW Reasons To Strengthen Your Fitness Business By Becoming a Member

By JT | November 30, 2015

You can trust the Active Management Team to provide you the resources to strengthen your business through our membership program.

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Top Tips From Robbie Kellman Baxter On The Fitness Business Podcast

By Chantal Brodrick | October 14, 2015

Here is what resonated for me on this weeks podcast from Robbie Kellman Baxter:

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Analee Matthews Shares How To Make More Money For Your Club

By JT | August 25, 2015

Last week Analee Matthews, award-winning editor and publisher of OH! Magazine, showcased this amazing resource produced and designed specifically to meet the needs of your members.

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Dr Paul Bedford – Key insights from The Retention Guru

By Chantal Brodrick | June 5, 2015
Paul Bedford

In this show, we interview The Retention Guru, Dr Paul Bedford. With over 20 years experience working in the fitness industry, Paul is one of the global fitness industry’s leading authorities on retention, attrition and member experience management.

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Obstacle Races Are A Trend You Can Ride!

By JT | March 10, 2015
Obstacle Races

Just a few years ago, an obstacle race was a 3 or 5km run a few hurdles, a fence to get over and if you were lucky a puddle to leap over.

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What Drives Members To Stay Gym Members

By JT | February 5, 2015

Dr Paul Bedford is an industry guru when it comes to retention studies and then sharing information.

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First Impressions Count – Here is how

By JT | January 29, 2015
first impression

There are a variety of statistics that are bandied around on how quickly we make the first impression on person we just meeting.

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The World Retention Guru Hits Aussie Shores on December 1st

By JT | November 3, 2014

Dr Paul Bedford is a world leader in member retention and is known as the Retention Guru. With a PhD in club member retention he is in Australia for a one off presentation on Monday 1st December.

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Say goodbye to that member enewsletter once and for all! [Sponsored Post]

By JT | October 3, 2014

OH! Magazine is the member retention tool that enables clubs to focus on what they’re good at.

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