Position Vacant for a Area Manager at KX Pilates | Sydney, NSW
KX Pilates is on the lookout for a highly driven & focused Area Manager to support their company owned studios in NSW.
Why KX?
Japanese for ‘change for the better’ the Kaizen eXperience – or KX – is a philosophy that focuses on small and ongoing improvement. We want to make a difference in your lives and help you to Define Yourself, both physically and mentally.
Based in Sydney NSW, KX wants an expert in the management and operations of Fitness Studios to deliver consistent operational & procedural structures, unified branding & high-level support. If you have a positive track record in training, recruitment, brand guidance, brand strategy implementation, ongoing sales & operational support, we want to talk to you.
Key Responsibilities:
- Drive Performance:
Support through operational process implementation, training & education for business growth strategy design. - Create Strong Brand Culture:
Across multi-site operations using consistent branding & operational strategies to support proven business performance outcomes. - Business Performance Analysis:
Effectively conduct business performance analysis and bench marking at a portfolio level including business plan and P&L analysis to consistently deliver profitable performance improvements. - Business Performance Strategy: Increase robust performance by astutely identifying and targeting revenue streams, developing individual studio performance plans and performance targets.
- Performance Management: Define, coach and implement KPI’s for studio managers with regular KPI monitoring, face to face meetings, training and providing consistent support to achieve strong performance outcomes.
- Operational Leadership: Mentor and guide studio managers on the day to day operations. Run operational expectation meetings and guidelines to maintain procedural consistency across all studios and ensure all studios deliver superior customer service.
- Revenue Growth: Proactively plan and implement revenue growth strategies through client growth, product sales, new studio opening numbers, promotions and customer loyalty strategies.
- Personnel Management and Development: Help support and drive employee engagement strategies through a period of extensive change.
- Change Management: Maintain a consistent high-performance culture despite uncertain challenges and changes by minimising employee attrition through communicating changes and maintaining consistent operating procedures at ground level.
- Customer Service: Help support the goal of being nominated for ‘Most Satisfied Customers’ as a result of the focus and importance placed on developing a culture of customer service, team cohesion and promoting KX company values.
Areas of Expertise:
Sales | Operations | Policy & Process | Training & Education | Business Planning | Business Development | Revenue & Growth Management | Coaching & Mentoring | Leadership | Employee Engagement | Customer Service.
If you are looking for your next challenge in a company with a healthy culture that is growing, love to travel, has opportunities for personal and professional development and wanting to work in an environment that lives and breathes their values, we would love to hear from you. There is an attractive salary, bonus incentives and KX partner rewards on offer.
Forward your resume with a cover letter highlighting how you meet the criteria to Cameron Clayton – Company Performance Manager at [email protected] and I will be in touch for a confidential discussion about the role.
Justin is the Managing Director of Active Management, which he began January 2004. He offers coaching to businesses worldwide in everything from start up and design to marketing and sales systems. Justin also facilitates four Australian and New Zealand ‘fitness industry roundtables’ events, which allows him to see a huge cross section of business models.