Position Vacant For A Sales Coordinator at South East Leisure VIC

About South East Leisure 

South East Leisure are a leisure management company based in the City of Greater Dandenong with a vision to enhance the health and wellbeing of our community by providing sustainable world class experiences.

We, at South East Leisure pride ourselves on being driven by our values:

CARE – We care about our people, our actions, and our outcomes

OPEN – We are honest, transparent, and respectful in our actions

FUN – We work hard, we have fun and celebrate our success

SUSTAINABLE – We provide commercially and environmentally sustainable outcomes

South East Leisure manage and operate the four major leisure facilities in the Greater Dandenong area:

• Dandenong Oasis
• Noble Park Aquatic Centre
• Springers Leisure Centre
• Dandenong Stadium

We are committed to building a team full of positive, hardworking, and adaptable superstars. In return for your passion and commitment, we will:

• Provide you with flexibility in your role
• We are passionate about creating a healthy work life balance
• Encourage you to contribute to our social and environmental outcomes
• We are passionate about creating a positive social impact and are always exploring ways that we can implement environmentally sustainable improvements.
• We will always value and listen to your ideas into ways we can improve our programs, services and business.

Our Purpose is to improve community health and wellbeing outcomes through accessible, high quality leisure experiences.

Our Vision is to be the destination of choice providing sustainable world class experiences that enhance the overall health and wellbeing of our community.

About the role

As a key member of the Leadership team, the Sales Coordinator is responsible for facility membership and swim school sales activity management, and to lead, and motivate the sales team to achieve sales and retention targets.

Working closely with the Customer Experience Coordinator and the Aquatics Program Coordinator, you will be responsible for the sales team that work across two facilities, Dandenong Oasis and Noble Park Aquatic Centre.

This role will also be responsible for imbedding sales processes that drive membership growth and fosters a culture where achieving sales targets are celebrated, whilst prioritising high level of customer service.

Key Responsibilities and Specialist Skills

• Responsible for leading the sales team across multiple locations
• Implement sales strategies and processes for enquiry management, membership acquisition and membership retention.
• Implementation of a Sales System/Platform that improves efficiency of the sales team and improves conversion rates.
• Enquiry management from various communication channels, including Social Media
• Self-motivated and driven to exceed targets, and also the ability to set and drive a team towards KPIs.
• Execute sales strategies for generation and conversion of new leads.
• Provide leadership, guidance and support to the sales team.
• Provision of timely monthly reporting and assist with year-end procedures, including budget development and monitoring
• Develop, market, and promote campaigns and programs
• Develop relationships with local businesses, clubs, organisations and corporate groups
• Staff management i.e., rostering, development, coaching, recruitment
• Staff team qualification management
• Lead and promote a positive safety culture
• Other duties as required

Qualifications and Experience 

• Minimum 2 years of experience in a sales team Leadership role
• High level computer literacy
• First Aid and CPR
• Working with Children Check

Organisational Relationship/Context 

Reports to General Manager Operations – Aquatics and Leisure

Major contacts

• Internal Liaisons
• Leadership team
• Sales Team
• Customer Experience Team
• Customer Experience Coordinator
• Aquatic Programs Coordinator
• Marketing & Communications Manager

External Liaisons

• Members
• User Groups
• Local Businesses, Clubs and other Organisations

Benefits 

At South East Leisure, our core value is Care. We are proud to demonstrate Care to our people by offering the following benefits:

• Complimentary Full-Access membership to SEL managed Aquatic and Leisure Facilities.
• $1 coffees
• 25% discount on all full-price food and beverage purchases from SEL cafes
• 25% discount on all full-price merchandise purchases from SEL managed facilities
• Employee Values Champions Reward and Recognition program
• Social Club and team building events
• Training and development opportunities
• Access to industry committees and networks
• Mentor program and career pathways
• Employee Assistance Program
• Salary Sacrifice options for permanent staff, including motor vehicle novated leases and superannuation contributions

Equal Opportunity 

We support the provision of a work environment that is free from harassment, discrimination and bullying and refrain from engagement in any activities that may be offensive, humiliating, uncomfortable for; or derogatory towards; other staff or the community.

Safeguarding Children and vulnerable adults Commitment 

SEL wants children and vulnerable adults to be safe, feel safe, happy, and empowered; we take all reasonable steps to ensure candidates are appropriately screened and to employ skilled staff to work with children and vulnerable adults and have zero tolerance for all forms of harm.

To Apply

Please click on Apply Now to upload your CV and cover letter today.

South East Leisure reserves the right to appoint at any stage should a suitable applicant be identified.

Applications Close

06/09/2023