Posts Tagged ‘Business Coach’

Friction -> the resistance when two objects run against each other. In business this is your customer rubbing against your policies, processes, culture & experiences. If you want to keep or gain customers reduce friction. Let me explain in #JTInTheRawShow119

#JTInTheRaw … #JTRant what one lady has done to f$*k the Jetstar brand – exacerbated by the ‘customer service’ rep … #JTInTheRawShow118

Praise? Hmmmm what is that??? It is the cheapest & most powerful morale boosting strategy you have. Let me explain in #JTInTheRaw -watch live or on replay & tell me what you think.

The first impression in your studio, practice, agency, or gym will impact how your customer “FEELS” about you. In #JTInTheRaw this week I give you a basic checklist of how to make the first impression re-mark-able!

It’s #JTInThRaw time … getting the right people on your bus! And in the right seats!!

As a leader, change the notion of what sales is in your business. Change it from a verb to a noun and you’ll have more people feeling comfortable about doing “sales” In fact ban the word: Getting people started Chats Solution session Or accept there has to be sales and change the perception of sales…

In #JTInTheRaw I share SEVEN comparisons between running a competitive fun run and running a competitive business/department/team:

#JTInTheRawShow112 explores the 3 ways to increase revenue in your business: • Add more customers. • Have your current customers spend more • Have your current customers buy more often Tune in . . . join the fun . . . and accept the challenge I set in the last 5 minutes of #JTInTheRaw –…

Email … email … email … many of us drown in them & yet they are a critical mode of communication to our customer base. In #JTInTheRaw this week you’ll learn: