Posts Tagged ‘customer service’
#JTInTheRaw Show 172 | How to Train Your Team to Be #1 in Customer Service
Coming live from the Athletic Business Show in Orlando, we have a very special guest to talk about customer service and customer experience. Chris Stevenson is an expert in the fitness industry for customer service and customer experience. A lot of times customer service is about lip service. One of the keys you have to…
Read MoreCustomer Service Is Your Unforgotten Marketing Tool
Online reviews and social media have replaced the water cooler referral system.
Read More#JTInTheRaw Show 27: Thoughts On Simon Sinek’s Managing Millennial Video & How To Make 2017 Awesome
Welcome to show 27 of JTInTheRaw and Happy New Year! Its great to be back and thanks for tuning in as I chew the thin about business at the same time every week!
Read More#JTInTheRaw Show 26: Finding out what your staff are thinking about you & your managers
Welcome to JTInTheRaw and today I have: a few shoutouts, an #AskJT, a brand new segment ‘what cheeses me off’ and some BIG announcements.
Read More#JTInTheRaw Show 25: Tips For A Cracking Business Plan
Welcome to show 25 of #JTInTheRaw and today I’m going to give you a sneak peak of my formula for business planning.
Read MoreSydney Fitness Business Owners & Managers Visit Gyms & Studios From Around The World Without Leaving Home! #GrabATicket
Australia’s best micro-fitness business conference is even better in 2016 with TWO amazing presentations with JT.
Read MoreNSW Fitness Business Owners & Managers Visit Gyms & Studios From Around The World Without Leaving Home! #GrabATicket
Australia’s best micro-fitness business conference is even better in 2016 with TWO amazing presentations with JT.
Read MoreQLD Fitness Business Owners & Managers Visit Gyms & Studios From Around The World Without Leaving Home! #GrabATicket
Queensland Fitness Businesses: Your Tips To Improve Member & Client Retention in 2.5 Hours.
Read MoreVIC Fitness Business Owners & Managers Visit Gyms & Studios From Around The World Without Leaving Home! #GrabATicket
Melbourne Fitness Businesses: Your Tips To Improve Member & Client Retention in 2.5 Hours.
Read MoreTop Tips From Tema Frank On The Fitness Business Podcast
Here is what resonated for me on this weeks podcast with Tema Frank on the human connection in customer service:
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