Tag: fitness business

Culture is dependent on who you hire, who you terminate and how you compensate

• “What you tolerate – You encourage!”
• “Lack of involvement = Lack of commitment!”
• Everyone in the organization should understand the organization’s “WHY”. This is the only way to differentiate beyond your facility and programming aspects (both also very important).
• If you have a compelling product for a specific target audience/market, you can excel with a focus on your team, facility controllable items and program offerings.

I firmly believe that the biggest crisis our traditional clubs & our industry is currently facing is who and how we hire.  Many operators are hiring on a very ad hoc basis.

Reproduced thanks to the kind generosity of Norm & Justin Cates at Club Insider

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Some people have better skills then others in various job functions

Try to get your team members in the optimal roles for their skill set.  It is much easier to make someone better at what they enjoy and are currently good at then to try to teach them something they don’t have an aptitude or enjoyment of.

Our goal is team members enjoying and being fulfilled in their work – this is where passion shows up.

Reproduced thanks to the kind generosity of Norm & Justin Cates at Club Insider

Click here to sign up for a 1-year online-only subscription to Club Insider

Most if not all want to have a purpose in their work

Does our full team know the WHY of your organization?  The real WHY?  Why did your organization begin – why did the founders do what they did?  What is the current vision, mission and most importantly Core Values that are non-negotiable to the organization.  Knowing the founder’s story and the WHY is critical to enrolling people into the cause of your organization.  We should all acknowledge and celebrate the community benefits we deliver and the difference our organizations make in the world.  For example, if your organization is involved in beating ALS with Augie Nieto – do all of you team members, including the most part time know what you are doing to make a difference in curing this disease (https://augiesquest.org/science/)? Or whatever other charitable contributions your organization is making to the community or nation at large.

Reproduced thanks to the kind generosity of Norm & Justin Cates at Club Insider

Click here to sign up for a 1-year online-only subscription to Club Insider