I recently had the opportunity to chew the thin with Paul Brown aka Mr Retention from Face To Face Retention. We discussed what Paul is seeing around the world and he gives us his 7 C’s to getting your business on track!
Tag: fitness industry
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The Aerial View of the Fitness Industry With Paul Brown
Get The Scoop On The Aerial View of the Fitness Industry In The Active Management Community.
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The Fitness Business Podcast Announces Its New Show Host
May 12, 2020 (Sydney AU) – The number one podcast on the planet for fitness business owners has found its new host!
Show owner and producer Justin Tamsett is pleased to announce Dori Nugent will be the new host of The Fitness Business Podcast from the 1st July.
“We launched an International casting call for our new host and had 55 applicants who then went through a rigorous selection process. They were ranked by International judges on their applications. Applicants then had video interviews and finally the listeners had an opportunity to have their say. At every stage, applicants were ranked and Dori was consistently at the top of the rankings!”
“Dori’s enthusiasm for the industry after 22 years is infectious and we know people will feel inspired when they hear her with the guest. Her management and leadership experience will allow her to take guests to a deep level of implementation actions so listeners get even more value from the show.”
Dori said, “Wow, what an amazing opportunity! I am honored to have been selected by the International judging panel, the FBP family, as well as JT and Chantal! Thank you to everyone involved and I look forward to continuing to grow the tradition of excellence.”
The current host, Chantal Brodrick, who helped launch the podcast in 2015 said, “I’m excited to pass the microphone to Dori. I was so impressed with the due diligence she went to in order to understand the role. The listeners will love her.”
Dori will begin her hosting duties from 1st July and this will be just the beginning of new initiatives the Fitness Business Podcast will launch.
About The Fitness Business Podcast
Since launching in 2015, The Fitness Business Podcast has produced over 280 weekly shows to help fitness business owners, managers, career individuals and entrepreneurs lead, manage and run their businesses. Each week the show invites leading business experts, coaches, authors and owners from around the world to share their expert advice on a specific topic, make book recommendations and end each show with Fitbizpiration – 3 specific actions listeners can do. In 2019 The Fitness Business Podcast celebrated over half a million downloads.
For more information, please contact:
Justin Tamsett – +61 499 088 623
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What’s Doing at Active Management HQ This Week – 24th February?
Shout Outs From Last Week
- Thanks to Colette from HIIT Factory for chewing the thin on your plans and how I can help with them! I really appreciated your time and look forward to working with you!
- Great to chat with Haytham, Tristan, Linda, Leigh and Phil for our coaching chats. Your job is now to start implementing before our next chat! For one coaching session with me and one free, click here.
- After a few technical hitches it was great to have John-Paul run through the Zenbly software with me and congrats on what looks like a terrific package and one that will meet many needs for many gym owners!
Are You Coming: Fitness Business Podcast Meetup
If you are at IHRSA this year, then a must attend activity is the Fitness Business Podcast Meet up on Thursday 19th March! It’s free, fun and an opportunity to connect with people all over the world. Click here to RSVP.
Quick Story
When I was a little tacker, I was the fastest runner in my street. When I went to primary school depending on the distance I was the 3rd, 4th or 5th fastest. And when I went to high school I dropped back to the 8th, 9th or 10th. As competition increased I moved further back in the field.
Until I started to train harder, I looked for ways to improve my running style, strength, preparation and mindset. As I worked on these I started to move back up the pack into the top 5. I was never a winner but a consistent top 5 finisher – in fact more consistent than anyone else I raced.
The reason for the story is I’m wondering if you were like me as a little tacker – in the small pond a champion and in a larger pond far more challenged? And did you look for ways to get ahead of your competition?
Business is the same – it is competitive! And if you want ways to get ahead of your competition then you need to attend the Fitness Industry Technology Summit in August in Sydney! Tickets are on sales now at an early bird investment. Click here to see more.
The Power of Video
I am so darn excited as this week at the Club Owners Roundtable, I am sharing the latest data on video marketing in business and how to produce a video that will evoke an emotional response!
Final Thought
I watched a new group fitness instructor teach one of her first ever classes today! I am sure she was nervous but as I watched from afar her choreography looked good, she looked on time and had a beaming smile.
So many would say from the workout experience it was 8 or 9 or 10 out of 10.
What we forget is the class experience starts way before the music begins playing! Our instructors must be at class 5 to 10mins before the start of a class . . . meeting and greeting members and putting smiles on faces before the music plays!
Just remember the class starts 10-15 minutes before the music starts playing and finishes 10-15 minutes after the music stops playing!
#ThinkAndDoDifferent with Active Management in 2020.
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Want To Know The Industry Trends Before They Trend?
One Reason To Join The Industry Leaders Roundtable in 2020: we examine everything that’s happening in the International fitness industry.
In order to stay ahead of your competition, you have to be looking in the right place. And with running a business a full time job, how do you have time?
Most owners do not have time, so they ride the industry waves as they have already broken. At Roundtable, we examine what’s happening in the industry and SWOT that happening to determine if it’s a trend or a fad. And if it’s a trend, what’s our strategy for using that trend to our business advantage.
Roundtable will open your eyes to things you never knew.
The various Australian and New Zealand Industry Leaders Roundtable are taking applications now:
- Australian Club Owners Roundtable
- NSW Personal Trainers Roundtable
- New Zealand Fitness Business Roundtable
Apply now or find out more by emailing JT.
If you’re based in the US, then REX Roundtables is available for you to join. Contact Eddie Tock here.
If you’re based in Europe, then REX Roundtables is available for you to join. Contact Fausto di Guilio here.
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What’s Doing at Active Management HQ This Week – 17th February?
Shout Outs From Last Week
- Thanks to Ryan from Les Mills for the chin wag last week. It was great hearing about the progress of Les Mills in the virtual space and the energy that they are bringing in the APAC region to grow doing Les Mills classes more accessible to more members in gyms!
- Thanks to Chris & Linda for your patience in our coaching session last week! I was very grateful. A huge congrats to the time and effort you made to prep for your team meeting.
- Great to chat with Mel, Tim, Haytham, Phil, Anna, Lachlan and John for our coaching chats last week. Your job is now to start implementing before our next chat! For one coaching session with me and one free, click here.
- To Sally Illingworth who will be speaking at the Fitness Industry Tech Summit on August 27th. Her topic: How To Achieve Affordable Loyalty And Engagement With Technology will give delegates 3 takeaways:
- How to stand out in the News Feed Age
- How to build loyalty on social media
- How to create localised engagement online and offline
- Register now for #FITS20 and secure the early bird rate. Click here.
- Lawrence and Maddie from Love Recruitment! As they launch into the Aussie market, I learned so much about how the employer and employee markets see recruitment in Australia! WOW! Check them out here.
Are You Coming: Fitness Business Podcast Meetup
If you are at IHRSA this year, then a must attend activity is the Fitness Business Podcast Meet up on Thursday 19th March! It’s free, fun and an opportunity to connect with people all over the world. Click here to RSVP.
Active Management Community
We had 50 new members!
This week:
- Marisa Hoff continued to answer questions and share some amazing very cool ideas!
- Community member Amanda dropped a grenade and the feed has exploded as she said: “If I had a $1 for everyone on LinkedIn telling me they can scale my business to a 6 figure income, I’d have an 8 figure income! So annoying!” What followed as a really interesting discussion on this scourge in our industry!
- And Chris Stevenson share the most unbelievable image of an out order piece of equipment! You have to see it to believe it!
Our Facebook community is for people just like you helping, sharing and growing so we can together lower the health care costs across the globe! Join the community here.
This Week
I am planning the agenda for the Industry Leaders Roundtable meetings I have:
- Club Owners next week; and
- NZ business owners in 2 weeks.
We are following up from the NSW Roundtable on 2020 goals!
And I have 2 calls with members of the US REX Roundtables I am now running!
Final Thought
Team meetings are the best and the worst thing for your business. If you are:
- Well planned;
- Have a structured agenda;
- Allow input from team members;
- Start and finish on time;
- Only have people who need to be at the meeting, at the meeting and
- Feed those attending.
Then your meeting will beneficial and awesome tool to communicate and build a team.
Miss any of these points and it could be the worst thing for your business.
Plan your team meetings and the business and team members will benefit!
#ThinkAndDoDifferent with Active Management in 2020.
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How Not To Feel Lonely In Business In One Click?
One Reason To Join The Industry Leaders Roundtable in 2020: running a fitness business is lonely and the Roundtable means you’re surrounded by like-minded individuals.
It is not easy running a business. Every day there are challenges, obstacles and road blocks. Wouldn’t it be great to either see these challenges, obstacles and road blocks before they actually come? Wouldn’t it be great to have solutions for every challenge, obstacle and road block?
Well, you can and the answer is simple – peer support. You see there are very few challenges, obstacles and road blocks that have not been incurred by someone already. So by having a group of trusted people you can reach out to will mean you have an answer within 24 hours to your challenge, obstacle and road block. This will solve your time, energy and money!
Your own Roundtable will help you prepare and get around anything thrown at you in business.
The various Australian and New Zealand Industry Leaders Roundtable are taking applications now:
- Australian Club Owners Roundtable
- NSW Personal Trainers Roundtable
- New Zealand Fitness Business Roundtable
Apply now or find out more by emailing JT.
If you’re based in the US, then REX Roundtables is available for you to join. Contact Eddie Tock here.
If you’re based in Europe, then REX Roundtables is available for you to join. Contact Fausto di Guilio here.
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What’s Doing at Active Management HQ This Week – 10th February?
Shout Outs From Last Week
- Thanks to Matt, Nick and Sean for a terrific Roundtable meeting last week. I loved our discussion on hitting 2020 business and personal goals.
- Thanks to Paul for the opportunity to work with his team! We discussed . . . I cannot tell you what we focussed on but I can tell you that Paul’s team will #makehealthyhappen.
- Putting through my second order with FIT Nutrition. If you’re an Aussie fitness business and want to build a secondary income stream by selling sup’s to your members, you have to chat with Kent or Matt! They have a ripper program that is risk free for you! If you want to know more, drop me an email.
Are You Coming: Fitness Business Podcast Meetup
If you are at IHRSA this year, then a must attend activity is the Fitness Business Podcast Meet up on Thursday 19th March! It’s free, fun and an opportunity to connect with people all over the world. Click here to RSVP.
Sharpen Your Sales Sword In February
We have a brand new Team Member, Lisa who will work exclusively with Victorian businesses to launch their own Mystery Shopper program! Contact her this week and you can have an Express Mystery Shopper program rolled out by the end of the month for under 550 bucks!
Or Victorian business owners & managers email Lisa now for a more in depth program.
Active Management Community
We had 44 new members join last week from all over the world – including Spain, Venezuela, and Croatia!
This week:
- Marisa Hoff continued to ask questions and share some amazing resources – including an app to tailor the font in your Insta & Facebook posts. Check it out here:
- An amazing discussion on what software is on the market and which is the easiest to use.
- List of apps for safety and cleaning checks for compliance and insurance purposes.
- And a massive list of Valentines Days promotions internally & externally.
Our Facebook community is for people just like you helping, sharing and growing so we can together lower the health care costs across the globe! Join the community here.
Save Money This Week
Grab your Fitness Industry Technology Summit Early Bird Registration this week and save! Register now and save $100! Click here to register.
Final Thought
If you want to hit your business goals for the month, quarter or year then you must do two critical things:
- You must write your actions steps! Writing a goal is not enough – even if it is a SMART goal – you must write down the actions you have to complete to get to the goals.
- You must allocate time in your diary to work on the goals. Writing goals and actions steps is not enough. You must allocate time in your diary to actually do stuff!
Almost anything is possible with a plan and allocating time to achieve it.
#ThinkAndDoDifferent with Active Management in 2020.
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Want 10 Experts To Put Your Business Under The Microscope?
One Reason To Join The Industry Leaders Roundtable in 2020: we visit members business both in person and via their P & L’s.
We call it the “hot seat” and can have the most profound impact on your business in a 12 month period. When we visit a business we are given a brief from the owner and this can include improvements to the physical facility; mystery shopping the business; visiting competitors; and having staff present plans to the Roundtable.
When Roundtable comes to visit everyone benefits!
The various Australian and New Zealand Industry Leaders Roundtable are taking applications now:
- Australian Club Owners Roundtable
- NSW Personal Trainers Roundtable
- New Zealand Fitness Business Roundtable
Apply now or find out more by emailing JT.
If you’re based in the US, then REX Roundtables is available for you to join. Contact Eddie Tock here.
If you’re based in Europe, then REX Roundtables is available for you to join. Contact Fausto di Guilio here.
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What’s Doing at Active Management HQ This Week – 3rd February?
Shout Outs From Last Week
- Thanks to Corrine, Steve, Emily and Lindsay for our chat about REX Roundtables I am running in the US this year. It was great to start getting to know you and thanks for sharing your Roundtable experiences.
- Thanks to Charles Voth from MindBody Online for taking the time to give me a great overview of MBO!
- Great to have Mauro and Jared commit to joining the Club Owners Roundtable in Australia and thanks Pam for being so honest when we chatted. Thank you to Dave and Sean from the PT Roundtable for being amazing members for the past 5 years.
- Great to chat with Ryan and Steve about working with you guys in 2020! Super excited that Steve you are coming on board as our newest Mystery Shopper client! Check out Mystery Shopping in Australia here.
- And a massive thanks to Chantal & Constantine from 20Perfit for the opportunity to work with their brand new licensees as we discussed local area marketing, becoming more likable, and taking the sales out of the sales process!
Get Your Geek Hat On!
Grab your Fitness Industry Technology Summit Early Bird Registration this week and save! Register now and save $100! Click here to register
A Freebie
Did you know you can use our blog to post your positions vacant for free! No matter where in the world you are post a FREE position vacant ad and we’ll share so that over 15,000 sets of eyes see your ad! All for free, so click here to load your ad.
Active Management Community
We had 33 new members join last week from all over the world!
This week:
- Our book club where members share the book, podcast or video they recommend and why.
- Questions on the best referral program.
- Free resource of collateral of previous referral marketing campaigns.
And most importantly we launched our first Expert of The Month! This month we have an industry expert on social media, Marisa Hoff from Stevenson Consulting sharing tips to boost engagement on your platforms and answering your questions! You ask and she will answer you! Marisa is on all month!
Our community is for people just like you helping, sharing and growing so we can together lower the health care costs across the globe! Join the community here.
An AM Announcement
In 2020 I am running a fitness studio/group training roundtable. So if you’re in NSW and own a group training business – indoors or outdoors – lets chat about get you into this amazing Roundtable! To chat with me about Roundtable, make a time that suits you by clicking here.
The various Australian and New Zealand Industry Leaders Roundtable are taking applications now:
- Australian Club Owners Roundtable
- NSW Personal Trainers Roundtable
- New Zealand Fitness Business Roundtable
Message me now or drop me an email: [email protected] to find out more.
If you’re based in the US, then REX Roundtables is available for you to join.
Contact Eddie Tock – [email protected] Europeans contact Fausto di Guilio – [email protected]
To chat with me about Roundtable, make a time that suits you by clicking here.
Final Thought
When you get an online enquiry where the prospect submits their phone number, then automate a text message to go back to them immediately that says, “Thanks for your message. We’ll be in touch very soon! Save this number as we’ll be calling from this number.”
Then make sure you call from that number as soon as you can.
Plus also ensure your thank you page after submitting details is:
- Engaging
- Adds more value
- Provides an incentive to have them speed up their own enquiry with a call to action of calling you immediately that is unique, powerful and non-discounting!
#ThinkAndDoDifferent with Active Management in 2020.
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What’s Doing at Active Management HQ This Week – 27th January?
Shout Outs From Last Week
- Thanks to Fred and the Melbourne LAM Group for Anytime Fitness for inviting me to work with their 20+ clubs last Thursday. We had over 80 club managers, assistant managers, and personal trainers come along and learn about . . . I cannot tell you! The content is of course top secret! To have me work with your team, email me now.
- To the Fitness Australia Team of Ange & Maddy for a chat on how they can will be involved with The Fitness Industry Technology Summit in 2020..
A Bonus
Two days left only to secure your Fitness Industry Technology Summit Extra Early Bird Registration! These will be the cheapest tickets you will ever get – even cheaper than 2019 tickets! To grab register click here and use the code ‘GoAgain’ to save $150!
A Freebie
You can download a free ebook that lists of every book that was mentioned by guests in The Fitness Business Podcast in 2019! This is an awesome resource and well worth downloading for free. Click here to get your ebook.
Active Management Community
A big week this week with two ideas under 50 bucks shared – including an awesome fundraising activity; a powerful question to ask ourselves to get better at what we do; an update on what Apple are doing in the fitness industry; and loads more. Including today when we have our monthly Book Club.
We had 33 new members join last week which meant we are over 1600 members!
Every week there are resources and assets to help you lead your business. There are no sales pitches. People just like you helping, sharing and growing so we can together lower the health care costs across the globe! Join the community here.
An AM Announcement
In 2020 we have made the decision to change our personal trainers roundtable to a fitness studio/group training roundtable. So if you’re in NSW and own a group training business – indoors or outdoors – lets chat about get you into this amazing Roundtable! To chat with me about Roundtable, make a time that suits you by clicking here.
The various Australian and New Zealand Industry Leaders Roundtable are taking applications now:
- Australian Club Owners Roundtable
- NSW Personal Trainers Roundtable
- New Zealand Fitness Business Roundtable
Message me now or drop me an email: [email protected] to find out more.
If you’re based in the US, then REX Roundtables is available for you to join.
Contact Eddie Tock – [email protected] Europeans contact Fausto di Guilio – [email protected]
To chat with me about Roundtable, make a time that suits you by clicking here.
Final Thought
Almost every team member hates role play! And there are three reasons why:
- It is not really play.
- It’s positioned to catch people out
- It is not designed to help people get better
A critical component to sales success is practising what we should be doing and as leaders we need to change our mindset toward role play. And here are FIVE of suggestions:
- Find ways to discover successes from role play.
- Reward those successes.
- Have people dress up to play the role part.
- Be consistent in your role plays.
- Don’t make it a big deal.
#ThinkAndDoDifferent with Active Management in 2020.
