Posts Tagged ‘Justin Tamsett’
#JTInTheRaw Show 172 | How to Train Your Team to Be #1 in Customer Service
Coming live from the Athletic Business Show in Orlando, we have a very special guest to talk about customer service and customer experience. Chris Stevenson is an expert in the fitness industry for customer service and customer experience. A lot of times customer service is about lip service. One of the keys you have to…
Read More#JTInTheRaw Show 171 | The Power of the Self-Audit
We are going to talk about the importance of self-auditing our business processes. Whether we are talking about a self-audit or a self-evaluation, it takes courage and it takes discipline.
Read More#JTInTheRaw Show 170 | Surprise & Delight: From Customer Service to Customer Experience
Our goal is to build loyal customers and keep them coming back and keep them buying from us. These are some inspiring examples of how to surprise and delight your customers with a wow customer experience.
Read More#JTInTheRaw Show 169 | #1 Thing Successful People Do When They WANT a DIFFERENT Result
Justin Tamsett of Active Management talks about the number one thing you can do in business and in life to achieve a different result.
Read MoreWhere Has JT Been In October?
What a month and there have certainly been some miles covered this month and some successes from our clients! Plus just a few gyms visited!
Read MorePress Release: Half a Million Reasons to Celebrate
The Fitness Business Podcast has hit a major podcast milestone, half a million downloads!
Read MoreFitness Australia Is #1 in Australia!
Last week I had the opportunity to chew the thin with Barrie Elvish from Fitness Australia. We covered a raft of topics that will truly influence the future industry direction and therefore business and jobs!
Read More#JTInTheRaw Show 168 | 50 Tough Questions You Never Ask Yourself, But Should!
If you want to get better, then look at yourself, your business and your processes first. These 50 questions are designed to be thought-provoking.
Read More#JTInTheRaw Show 166 | 5 Strategies Smart Leaders Use to Improve Poor Employee Performance
In #JTInTheRaw this week I share 5 simple strategies you can do as a leader to improve employee poor performance plus a clear call to action in the quote of the week.
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