How Australian Gyms Perform in Lead Response. Results from the First Mystery Shopping Study

If there’s one thing that can make or break a fitness business, it’s how well you handle member enquiries. We’ve all heard it before—your lead response times, the quality of conversations, and the platforms you use can massively impact your success. But until now, no one has taken the time to really dig into what’s going on behind the scenes across the industry.

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Thanks Amber For Being A REX Member

Becoming a member of Roundtable has been the single best decision I’ve made for my business in the 20 years of owning it. For the past 18 years, REX has been like having a personal board of executives—for advice on decisions, holding me accountable to take action and providing a safe space to bounce ideas around.

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