Position Vacant For A Club Manager In North Sydney

Our client is looking for a dynamic leader, someone who will be responsible for overseeing the daily operations, ensuring the highest level of customer service, driving member engagement, and achieving financial and operational targets.The culture is what sets this company apart. They value integrity, vision, empathy, confidence, inspiration, adaptability, humility, and commitment. The ideal candidate will share these core values and demonstrate a passion for the sports and fitness industry, and a commitment to fostering a positive and motivating environment for both members and staff.

Key Responsibilities:

• Team Leadership: Inspire, motivate, and guide staff towards achieving common goals. Provide coaching, mentorship, and performance management.
• Facility Management: Ensure the maintenance and operation of gym equipment and facilities, maintaining a clean, safe, and well-functioning environment.
• Customer Service: Build and maintain strong relationships with members, enhancing their experience. Address feedback and complaints professionally.
• Sales & Marketing: Develop and implement sales strategies to attract new members. Promote gym and member experiences effectively.
• Financial Management: Oversee budgeting, financial reporting, and cost management to maintain profitability. Analyse membership data and financial reports to inform strategic decisions.
• Operational Excellence: Manage projects such as new programs or facility upgrades, ensuring timelines are met. Handle day-to-day operations with efficiency.
• Compliance & Safety: Ensure all activities and operations comply with safety standards and regulations.

Skills and Qualifications:

• Management: Proven ability in team leadership, decision-making, conflict resolution, and delegation. Ability to coach and inspire staff.
• Operational: Experience in facility management and project management.
• Customer Service: Strong member engagement and communication skills. Proficiency in handling feedback and complaints.
• Sales & Marketing: Experience in developing sales strategies, marketing campaigns, and membership promotions.
• Financial Management: Understanding of budgeting, financial reporting, and cost management.
• Technology Proficiency: Familiarity with gym management software and CRM systems (Mindbody preferred).
• Health, Fitness, Sports Knowledge: Understanding of current trends and industry standards.

Ideal Candidate Characteristics:

• 5+ years in the fitness and/or sporting industry
• 5+ years managing a team
• Preferred experience with Mindbody CRM
• Commitment to ongoing professional development
• Passionate about sports and fitness and performance

Why Join Us?

Be a part of something new and exciting! Enjoy exclusive use of our state-of-the-art facilities and contribute to a community passionate about sport, health, and fitness. Join us in creating a high-end service experience for every member and streamlining processes to manage high demand efficiently. This company has big plans and world-class ambitions – this is just the start!

The Details:

• Roster: Monday to Friday, 8:30AM-5:00PM
• Remuneration: $80k-$90k base salary + superannuation (OTE $120k)
• Benefits: Uniform, and tools of trade (phone, laptop, etc.)
• Perks: Free membership, wellness programs, community and team events.
• Training & Development: Opportunities for continuous professional growth and mentoring.

Start Date: August 2024

Apply now to lead our team and help drive the success of this extraordinary brand about to take Sydney by storm!

Fitness Lifestyle International (FLI) is an Agency dedicated to connecting businesses and the talent they need to succeed, helping build powerful teams and long, fulfilling careers. Our mission is to promote and support the success of our industry while upholding our “people first” values. We’re here to assist professionals to enhance their careers, improve their culture, and grow their respective businesses.