Posts by JT
40% Of Your Sales Are At Risk (Seriously)
I remember when we actually trained our staff how to sell. Do you?
Read MoreAre Your T&Cs Hurting Your Member Experience?
This week I found myself scratching my head over a hotel’s terms and conditions – and it got me thinking about your business.
Read MoreSnap Fitness Powers Ahead with 10 New Clubs in 10 Weeks Across Australia and New Zealand
Snap Fitness is celebrating a remarkable milestone, opening 10 new clubs in just 10 weeks as the brand continues to go from strength to strength.
Read MoreRecovery and wellness brand O-Studio launches in Australia
Newly formed franchising group, BeWell Brands has announced a joint venture with O-Studio, a fast-growing recovery and wellness concept from New Zealand, which will make its Australian debut in early 2026.
Read MoreRecruiting Superstars In Your Business
How much time, energy, and money does your business spend on marketing and acquiring new customers? Most businesses allocate a significant portion of their revenue to these efforts, but what about the cost of acquiring great talent?
Read MoreThe 1% Better Hack: The Clipboard Secret
Please imagine that you’ve got a sick pet. You have a choice of 3 qualified vets to look after your very sick pet:
Read MoreThe Power of Group Fitness: Why It’s Still Your Retention Secret Weapon
When it comes to keeping members engaged, nothing beats the energy, accountability, and community created in Group Fitness. In the Fitness Business Podcast’s latest live event, Nik Herold explored why Group X is more than just classes on a timetable. It still is the core driver of member retention and club culture.
Read MoreIs Your Team Forgetting This Retention Hack?
Remember the bar Cheers where “everybody knows your name”? That wasn’t just a TV slogan, it was a retention strategy used across the industry in the 90’s.
Read MoreThe Future Of Fitness Leadership: REX Roundtables And Industry Evolution
I was interviewed on The Future of Fitness podcast recently and had a great chat with Eric!
Read MoreWhat Can A Non-Dancer Tell A Dance Community?
I was interviewed on The Dance Yourself Brave Show and had a blast with the host, Mariana!
Read More