#JTInTheRaw Show 119 | Reduce Friction to Keep Customers

Friction -> the resistance when two objects run against each other. In business this is your customer rubbing against your policies, processes, culture & experiences. If you want to keep or gain customers reduce friction. Let me explain in #JTInTheRawShow119

3 Comments

  1. Nikki Williams on October 26, 2018 at 08:02

    Great Morning!



  2. Rod Leonard on October 26, 2018 at 08:16

    ?



  3. Andrew Riches on October 26, 2018 at 08:48

    Perfect topic