JT In The Raw
The Power Of A Text Message
The responses from the players blew me away with heart felt appreciation that I had noticed them and their contribution to our success.
Read MoreThe Silent Message Your Team Is Reading
Before you say a word, your body has already sent a message to the person in front of you and recently in a coaching session, a manager reflected that her body language definitely escalated the confrontation with a member.
Read MoreThe Business Continuity Question Nobody Wants To Ask
I had two REX members end up in hospital recently. One in the US for nearly 2.5 weeks and the other in Australia for a week. Thankfully both are okay. But it reminded me of the old question, “What happens if you get hit by a bus?”
Read MoreI’m failing at more things than you think…
One thing I’ve become very comfortable with as a 32 year old business owner is failure. I hate failing – really HATE it! But every failure shows I am moving and gets me closer to the next success, as I learn!
Read MoreThe Dangerous Mindset We May Have Accidentally Created
Do any of your members miss one workout, then disappear for two weeks? A new study caught my attention this week, and honestly, it explains a lot about human behaviour in fitness.
Read MoreStrange? Why Hasn’t the Phone Rung? Here’s Why!
Could there be anything more boring than auditing your business? Seriously, checking if everything is working the way it should. But not doing this boring task is costing you thousands!
Read MoreI felt like a first-time member
I went to the dentist this week and I hated every second before it and during it. Not the dentist herself, just the thoughts and feelings my brain was conjuring up!
Read MoreThis Is Why No One Opens Your Emails
When was the last time you actually looked forward to an email from a business? Most don’t and that’s exactly why people think email marketing is dead.
Read MoreWhat a Sharp Haircut Taught Me About Customer Loyalty
This week I tried a brand new barber. Cut-throat razor on the edges. Clippers for the stray hairs (why do they multiply as we age?). Hair dryer, product, the works.
Read MoreSell Without Sounding Salesy
When you genuinely believe your membership or PT can change someone’s life, you’re not “closing a deal”, you are opening a life change for the person in front of you.
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