Position Vacant For a Club Manager at Anytime Fitness

Who are we looking for?

• Three full time Club Managers, each in their respective gyms: South Yarra, Prahran, Hampton East.
• Two part time Assistant Club Managers.
• The descriptions below are intended for our full time Club Managers and will slightly differ for part timers.

Why join us?

• Competitive remuneration package
• FREE Club Membership + 1 for your partner, friend, or family member
• A fun, passionate, and enthusiastic working environment
• Ongoing learning and development via Anytime Fitness’ dashboard, conferences, and peer networking
• Support and resources to help maximise the success of the club and enjoyment in the role.

Responsibilities

• Manage all operational responsibilities within the club, with a focus on prospects, sales and growing the membership database and retention
• Making sales, retention and arrears calls.
• Managing customer complaints and problem resolution.
• Maintaining a high level of customer service at all times.
• Maintaining merchandising requirements and stock levels.
• Ensure opening and closing procedures are strictly followed.
• Ensure gym is always cleaned at the start and end of any shift, referring any issues to the contracted cleaning company.
• Complete daily reports in line with guidelines set by the directors.
• Providing an exceptional member experience from first contact all the way through their journey with Anytime Fitness.
• Being an ambassador for the brand and ensuring the club exceeds excellence in brand, professional and personal standards at all times.
• Celebrating success with both staff and members.
• Creating a positive, welcoming, and friendly environment for all people that connect with Anytime Fitness.

Key Selection Criteria

• Experience managing a team of people to achieve KPIs and targets, including recruitment, induction, and rostering.
• Customer service or sales experience, including work as a Business Manager (ideally 3+ years).
• A passion for fitness is essential.
• Certificate III and IV in Fitness preferred, but not essential.
• Willingness to adhere to high safety standards, including COVID-safe plans and regulations.
• A willingness to lead sales and local area marketing initiatives, including in shopping centres, club tours, up-selling and cross-selling of services.

How to apply

Please send us an email with your resume and cover letter that includes which role (full time or part time) you would prefer and if you have a location preference (South Yarra, Prahran, Hampton East).

If we think think you are a suitable candidate, we will contact you within 3 business day for an interview.

Our email: [email protected]

Applications Close

29 October 2021