Posts Tagged ‘Customer experience’
Impacting Member Experience: Precision in Member Focused Decisions Drives Loyalty and Company Value
Is your gym’s member experience a top priority or an afterthought? It’s time to move beyond guesswork and start making decisions based on what really matters to your members.
Read MoreIs Group Fitness Dying – Or Are You Just Missing Half the Recipe?
Everyone blames declining class numbers on programming or instructors — but what if that’s only 40% of the equation?
Read More#JTInTheRaw Show 170 | Surprise & Delight: From Customer Service to Customer Experience
Our goal is to build loyal customers and keep them coming back and keep them buying from us. These are some inspiring examples of how to surprise and delight your customers with a wow customer experience.
Read More#1 Why We Think & Do Different With You
We visit clubs as a consumer to gain a true customer experience.
Read MoreTop Tips From Justin Tamsett on Show 38 From The Fitness Business Podcast
Here is what resonated for me on this weeks podcast from Justin Tamsett where he talks about what we can learn from other industries about great customer experiences:
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