Posts Tagged ‘mystery shopping’
Fix the Leaks Before You Spend More on Marketing
If you want more members or clients, you’ve got two options:
Read MoreFitnessBiz Newcastle | Converting More Prospects
If your business wants to convert more prospects into memberships, packages or programs, this 3-hour workshop is exactly what your team needs.
Read More40% Of Your Sales Are At Risk (Seriously)
I remember when we actually trained our staff how to sell. Do you?
Read MoreSnap Fitness Set To Launch In Cairns
Jumping into a New Year’s fitness resolution, and sticking to it, is set to become easier for the Cairns community, with the first 24/7 Snap Fitness club set to open in February 2025 at Raintrees Shopping Centre.
Read MoreSnap Fitness Set To Elevate Performance With Mystery Shop Program Rollout
Service excellence and maintaining a competitive edge in the fitness industry has seen Snap Fitness become the largest national fitness brand to roll-out a monthly mystery shop program, in partnership with Mystery Shopping for Fitness Businesses, across its 260+ clubs in Australia.
Read MoreTime To Reward The Amazing Tours In Your Gym
After mystery shopping fitness businesses across Australia (and now New Zealand) for over a decade there is one question that has frustrated us: how do we reward a staff member immediately who delivers the perfect tour?
Read MoreMystery Shop Your Own Studio’s Classes
“Mystery shopping” your own classes isn’t a new idea or revolutionary. In my experience, it is necessary to be able to maintain a high quality of class delivery, excellence and experience in all aspects of your fitness business.
Read MoreMystery Shop Reveal: Saturday Vs Weekday
A staggering 95% of Mystery Shop Call Evaluations that were carried out on a Saturday had disappointing results for our clients.
Read MoreA Forgotten Detail: Updating Your Business Voicemail Message!
“Merry Christmas & Happy New Year – please note our reduced hours over the Christmas Holiday period….. blah blah……” This is the voicemail message that our Mystery Shoppers are repeatedly hearing and it is FEBRUARY!
Read More3 Sales Lessons The Global Fitness Industry Has Learned
The three sales lessons that we’ve learnt post-pandemic.
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