Are You Missing Out on Your Next Star Team Member?
Have you walked into a shop, restaurant, or bar in the last 10 days and had great service?
✅ Awesome eye contact?
✅ A beaming smile?
✅ Did they use your name or remember your order?
If you said “yes” to any of these… why didn’t you offer them a job interview?
We’re missing hundreds of opportunities to headhunt quality, service-minded individuals because we’re too shy!
The first step to recruiting is knowing the values you want your team members to have. But it’s actually more than that.
You need to recognise the behaviours that match those values.
When you see someone demonstrating those behaviours—thrust a business card under their nose and tell them you’d love to chat about a role in your company!
In February, I visited an Vuori, and the manager was phenomenal.
- Biggest smile.
- Welcomed every shopper.
- Nothing was too much trouble.
If I had a gym in San Diego, I’d have snapped her up—quick smart!
The labour market is tight for quality people, but when you know your values and matching behaviours, you can be recruiting every day. Don’t miss those opportunities!
What’s Next?
✅ Reflect on the values and behaviours you want in your team.
✅ Start spotting potential hires in your everyday interactions.
✅ Never let a great candidate slip through the cracks again!
Justin is the Managing Director of Active Management, which he began January 2004. He offers coaching to businesses worldwide in everything from start up and design to marketing and sales systems. Justin also facilitates four Australian and New Zealand ‘fitness industry roundtables’ events, which allows him to see a huge cross section of business models.