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Posts Tagged ‘staff’

From Our NPE Friends: 3 Reasons a Great Client Experience isn’t an Automatic Renewal

By JT | June 20, 2017

Deliver a great client experience, and the renewals will take care of themselves. That’s the gut reaction of most fitness business owners.

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Group Fitness Tip: Star Power or Team Player?

By Leisl Klaebe | May 31, 2017

It takes a certain amount of ego to get up on stage and teach a fitness class to a large group of people. How do you harness that ego to include being a team player?

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From Our NPE Friends: Sales Numbers Tanking? Follow These 6 Steps To Get Out Of The Red

By JT | May 22, 2017

You’re looking at your sales numbers for the month, and they’re nowhere near what you’d projected. Not even close.

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Group Fitness Tip: The 2 Most Powerful Words

By Leisl Klaebe | April 28, 2017

We’ve all heard it said that the two most powerful words an employer can say to an employee are Good Job or Well Done.

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From Our NPE Friends: Advertising Strategies for Fitness Business Owners

By JT | April 25, 2017
Advertising Strategies

If you’re not currently advertising to bring new clients in the door… let me tell you why you should be.

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From Our NPE Friends: How To Create a ROCK-SOLID Sales and Marketing Plan That Ensures Consistent Growth

By JT | March 28, 2017
Sean Greeley

Consistently attracting (and keeping) the right clients into ANY business is an ongoing battle. You’ve gotta hustle to bring new clients in the door, get busy serving them, and then it’s all too easy to lose momentum with the marketing activities that continue driving prospects to your business.

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From Our NPE Friends: How Hiring Mistakes Can Sabotage Your Business (And 9 Things To Do Instead)

By JT | January 27, 2017

It’s been six months since the nightmare coach you’d hired on the fly has even stepped foot in your gym.
After hearing the complaints from former customers—and reading them on social media—you decided it’d be better to be understaffed than poorly staffed and sent him packing.

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Top Tips From Kayley Riddle On The Fitness Business Podcast

By Chantal Brodrick | December 22, 2016
Kayley Riddle

Here is what resonated for me on this week’s podcast with Kayley Riddle sharing how to recruit and keep the best people for our fitness business:

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What Happens When The Phone Rings In Your Fitness Business?

By JT | March 16, 2016

Since 2012, we have been conducting mystery shopping for our clients in every fitness business model – franchise, chain clubs & independent clubs; council facilities; and PT studios – across Australia.

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Top Tips From Jim Worthington On The Fitness Business Podcast

By Chantal Brodrick | January 20, 2016
Jim Worthington

Here is what resonated for me on our most recent podcast from Jim Worthington:

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